CASE STUDY | THE UNIVERSITY OF ARIZONA HEALTH SCIENCES
Using real-time data to improve decision making in a fast-moving university system
The Challenge
Build a reliable schedule around complex, non-patterned courses and frequently changing elements
As one of the premier academic medical centers in the southwestern United States, the University of Arizona Health Sciences (UAHS), in Tucson and Phoenix, is well-acquainted with the need for innovation and evolution. With a focus on education, research, outreach, and rural health, the university stays active on multiple fronts to address critical and evolving healthcare challenges.
With a range of fast, high-priority initiatives, schedules set in advance could easily change within a day. Within the UAHS scheduling team, Sydni Wooten, Manager Applications Development Operations, Phoenix Bioscience Core, needed to improve efficiency and to decrease time running reports for the more than 20 colleges served within the system.
“It’s a lot to keep track of and there’s a lot of work, time, and personnel that goes into the scheduling process,” Wooten said. “The more efficient we can become; the better scheduling can be."
Things can change in the blink of an eye. The data we pulled a month ago is no longer correct and we can’t make good decisions on it, but now we no longer have to worry about that.
SYDNI WOOTEN
Manager, UAHS scheduling (Phoenix)
The Solution:
Apply a real-time data connection to improve scheduling and increase
operational efficiencies
As an Ad Astra client for over a decade, UArizona Health Sciences sought a more efficient way to access data for use outside of the Ad Astra reporting database. The desire to capture efficiencies quickly evolved into a viable solution with assistance from the Ad Astra development team — accessing a real-time data connection to the Ad Astra reporting database.
In this case, schedulers sought to use Ad Astra’s event and room usage data within Microsoft Power BI. Ad Astra data used within third-party Power BI allows the university to pull customized reports for finance, events, and student workers — allowing everyone a real-time view of what’s happening. Building and room usage is further optimized as the automatic upload of information allows all of the colleges, units, and departments to use the space more efficiently. These efforts are further enhanced by a data dictionary provided by Ad Astra, which help users navigate the use of the Ad Astra data in the reports.
“Old data is useless,” Wooten said. “If you’re looking for data to make decisions, you need to have the most accurate data available.”
Time gained from these efficiencies goes back into support of the clients, the coordinators of the colleges who are entering the data. By recognizing the importance of the client role, the scheduling department is building stronger relationships and improving continuity between departments. Extra time allows users to explore ways Power BI and Ad Astra data can create other efficiencies at the campuses. The ability to use one report for all users also increases storage efficiency. Money saved allows for the purchase of additional Power BI licenses to empower more users.
Thanks to the efficiencies created through the use of the real-time connection, the University can optimize scheduling of complex and diverse courses, improve reporting, and offer better support and work-life balance to those involved in the challenging task of scheduling courses.
“What used to be a manual export and a multi-step process has been reduced to an automatic upload,” said Sabrina Torok, Data Analyst Applications Support, UAHS Scheduling, Tucson. “You only need to hit ‘Refresh’ to create custom reports directly connected to the server holding the data. By loading directly from the source, all users can see the updates happening in real-time.”
Fast Facts
Percent decrease in maintenance time
Percent improvement in storage efficiency
School Background
Located on campuses in Tucson, Phoenix and
Gilbert, Arizona, the University of Arizona Health Sciences is one of the top-ranked academic medical centers in the southwestern United States, serving 8,000 students. UArizona Health Sciences is home to five health professions colleges and 16 centers focused on medical education, outreach, patient care, and groundbreaking research. The academic medical network was created through a partnership between the University of Arizona and Banner Health, a non-profit health system. University of Arizona Health Sciences is accredited by the WASC Senior College and University Commission.